We know how good the books are — but don’t just take our word for it. Here’s what our readers have had to say so far.
The Quote Handbook
Essential Steps to Building the Perfect Boiler Quote • 39 Reviews • All 5★
21 June 2021
Amazing Value for money
I have been in the trade many many years and I am on the last journey now, probably 5 years left. You are never too old to learn and I have really enjoyed this book. It makes perfect sense and will be a brilliant added tool to my business. I am really looking forward to implementing the information and I know that I shall give my local competition a run for their money. But the great thing about this book is it makes you think and I will be able to implement the same techniques in other sectors of my business. Those that are prepared to invest the time with this book will see beneficial results for sure. Best money I have spent in a long time.
— Graz Beacon
18 May 2023
The Truth in a few condensed pages.
As a training tool not only for plumbers and heating engineers but surveyors and business management students this wee book has a massive benefit of knowledge to offer that otherwise, would take years to learn, often with a few hard knocks – let’s learn the easy way and read it. Thanks Iain
— Iain kirkpatrick
2 June 2023
A must have for making professional quotes
I bought this book to help me with quoting work in my new business and can highly recommend it. It’s packed full of great sales advice and delivers exactly what it says it will.
— mr mark hannigan
16 August 2021
A must read for those looking to improve their quoting process
Boiler installations offer the biggest profit margins in our company and so improving the quoting stage is a high priority. This book highlighted some of the things we are doing well and many things that we can implement to improve what we are doing. I can’t wait to see the benefits. This book will apply to any Trade business owner, I couldn’t recommend it highly enough! Thank you Arron! David
— David Atkinson
28 February 2021
What can I say
Order book on kindle Iv just flick though it and I can honestly say by just flicking few it reading for 30 minutes in bath it gave me Ideas and where I’m going wrong in my business has of Sunday 28th of February I’m going to start from beginning of this book from chapter to chapter start Implement ideas and advise it give me I would really recommend it written by some you can truly relate to
— Steve Bester
16 March 2021
Must Read For Trades!
Really helpful book, it provides reassurance for the things we do right and gives great advice on the things we have been doing wrong. A pivotal book for anyone looking to provide a more professional impression to future & existing clients. 5 Star
— Richard Gardner
27 April 2022
Perfect for all level of tradesmen.
For someone looking to start a company in the next few years this book has given me ideas I would of never thought of. The book is highly detailed and easy to understand. Highly recommend.
— Aaron Gray
29 June 2022
Fantastic book and simple to follow.
I loved this book and highly recommend to all trades business owners and sole traders.
— Mark Hockton
23 June 2021
Eye opening
The Quote Handbook has made me realise just how important it is to prepare a informative and professional quote for potential customers. You won’t be disappointed
— Lee Lawrence
26 September 2021
Very informative
Very good read. When i started i could not put it down. Would recommend to anyone looking to get better quotes to their customers
— Jarrad Vanagas
10 July 2021
Helpful for anyone who wants to convert leads to sales
Really helpful book, plus if you follow him on LinkedIn you get a really handy quote template spreadsheet.
— Chris close
28 November 2024
The Only Book On The Market!
What a great book and a guide for anybody in the heating industry trying to get their numbers right and deliver professional service! I highly recommend!
— Nikola Petrov
2 September 2024
Simple, and makes perfect sense.
Although we are pretty successful with quoting, it’s always good to reevaluate, and this is full of great tips, simply and logically written.
— S. Gee
25 March 2024
Good book. Full of information
Great book. Very in depth. Full of useful insight. Worth every penny
— Matthew
9 August 2022
So helpful for anyone, new or experienced!
I found this book really informative. Not only did it give me ideas to implement immediately, it helped me think outside the box to add other elements to my business that I had not thought about before. After reading, it gave me the confidence to “back myself”. The book has a real down to earth feel and I get the impression the author genuinely wants to help readers. Really impressed and starting my second read!
— Richie Basquine
20 June 2022
Fantastic! Real eye opener.
Aaron had hit the nail on the head with this book. It’s opened my eyes to so many aspects of my company and given me the motivation to pursue my dream.
— Karl Reardon
28 February 2022
Worth every penny.
Great audio book and useful guide to quoting, easy to listen to whilst in the van or car. You have nothing to lose and you will no doubt walk away with some tips to improve your business.
— alan
31 October 2021
Very informative.
This book has lots of information to amend my current quotes in order to give the client more information and look more professional. I look forward to putting this information to practice and hopefully it will convert a few more quotes into sales. The price of this book is minimal when you are quoting for a boiler replacement which could bring a few thousand pounds into your business. Going to start implementing this straight away.
— Alan C
21 October 2021
Brilliant for businesses new and old!
This book was recommended to me on a Facebook page that I’m on for tradesmen wanting to improve on the business side of the job. I wasn’t disappointed one bit, it has a brilliant layout that breaks down every part of your quote build and why you should add it. I’ve found my conversion rate has improved massively since I read this book and started to implement the information and knowledge within it. 100% recommend!
— Rob Bell
20 December 2021
Game changer!
Couldn’t put this book down! Has changed the way my business quotes for jobs and have already noticed an increase in sales. So informative and can’t wait for the next book.
— Ollie
18 October 2021
A help to any business
A great read, the book is well written and has lots of good examples of how to win business based on branding and trust rather than being the cheapest guy in town. This book would suit any trades person not just Plumbing and heating
— Martin King
19 February 2021
Easy to read, great examples, full of expert knowledge.
Last year, I had several boiler quotes and settled with the cheapest as funds were tight. Since the plumber fitted the new boiler, the company has ceased trading, and the shoddy work meant the guarantee did not cover the boiler when it failed to provide hot water after a few months. The repairs cost a further few thousand pounds. If I had read Aaron McLeish’s brilliant book before I accepted the quote, I would have understood the difference between the companies’ services. The dodgy plumber spent half a day in the attic drilling through the outside wall to reach a water pipe, which he understood to be a gas pipe! I raise my hands to the author for providing the industry with his inside knowledge in a clear, authentic, and humorous way. And for giving prospective customers an insight into legitimate plumbers. Well worth the read, I would recommend The Quote Handbook to anyone working in the plumbing industry or anyone considering hiring a plumber to install a boiler.
— M.J.J
19 February 2021
Very simple to understand and follow
I have gone through the book and found it to be very easy to read and follow. No complex stuff, due to which very easy to understand and interpret.
— Milan Fan
19 February 2021
Great information on writing a winning quote
I found the book very engaging and found a lot of useful information that I will definitely be implementing in my quoting procedures. It provides a very detailed layout for quotes and makes you understand that providing a well thought out detailed quote, even if it does take a bit more time it will help improve your win ratio.
— Wesley Bortier
25 November 2021
Brilliant
Fantastic book with lots of details, perfect for heating installer.
— Amazon Customer
19 February 2021
Amazing book on pricing methodologies for plumbing and heating engineers
An absolutely awesome book that goes through immense detail how to price correctly in your business. This will enable all plumbing and heating engineers as well as other businesses to maximise and correctly price their jobs. I truly believe by reading this I will be able to implement many ideas and increase my pricing considerably as well. A well developed drawing upon many sources including the psychology of pricing, the psychology of customers and many different ways that plumbers and heating specialists can charge correctly and increase income and profits. Highly recommended
— Total Books
19 February 2021
Yeah great buy so helpful
Found this book amazing for perfecting my quotes. There’s not much help out there to get quotes right so can’t recommend enough for any tradesman
— Amazon Customer
19 February 2021
Excellent, insightful and super useful
This is a really useful book with great advice and tips… the templates provided are really clear and helpful. Definitely recommend to all plumbing & heating business owners!!
— Carol
19 February 2021
Well worth a read
Well written, easy read, which highlights areas where a few simple tweaks could improve efficiency. Would be a very useful tool for any start-up business too.
— Amazon Customer
21 February 2021
Fantastic read!
Fantastic! A really easy guide to follow and it has transformed our quotes and undoubtedly led to more business! I’d highly recommend!
— Rachel
19 February 2021
Read this book before you quote a boiler job.
Fantastically put together book, taking you through step by step everything you could ever need to know about pricing up boiler installations.
— Sam
19 February 2021
Great information for the Boiler Industry
Had the pleasure to read this and found it very informative. Some great guidance and tips. Well done
— Samantha Bettess
23 February 2021
Highly recommended
A really good tool which acts as a reminder of some things we had forgotten and others we should know already!
— Ellen Arkle
20 February 2021
Must have book for heating engineers and trades.
Comprehensive overview and valuable insights into ‘building the optimum quote.
— Russell
20 February 2021
Well worth it
Really enjoyed this, essential for those that what to make a difference in the detail
— m j.
19 February 2021
Very useful book.
Very useful content, easy to read and understand. Highly recommend
— Artur
19 February 2021
Glad I read it
Very useful
— Lewis Burt
9 March 2021
Excellent read
Excellent read, iv found it really useful!
— B
19 February 2021
Highly recommended
Very informative book. I didn’t realise how wrong I was quoting for a job until finished this book. It’s definitely changed my quoting process for the better. Highly recommended!
— Brad hollingdale
The Systems Handbook
Essential Systems for Building a Successful Plumbing & Heating Business • 9 Reviews • All 5★
19 January 2026
Must get!!
Extremely informative! And very easy to follow and digest. Would 100% recommend
— Ava lee
3 August 2025
An easily digestible read, I’d highly recommend
I picked up this book for my husband, who runs a trade business in the midlands, and honestly, it’s been a game changer for both of us. He’s on the tools, I manage the admin side of the business. We have both read it from cover to cover, we’ve both found ourselves referring back to this book more than we expected. What stood out to me wasn’t just the concepts, but the clarity — it speaks directly to the kind of challenges we deal with daily. There’s no fluff here. It’s full of real-world guidance that actually applies to the our industry — the kind of stuff that’s often overlooked in generic business books. The business departments makes so much sense. The book breaks things down in a way that makes it easy to take action in the areas covered. Since my husband started reading it, I’ve noticed a shift — he’s thinking more strategically, bigger picture with a focus on personal and business goals. It’s helping us work ‘on’ the business, not just in it. If you’re running a trade business and want to get serious about long-term growth, systems and sustainable growth, this book is a solid starting point.
— Rachel
7 November 2025
A Manual For Progress
The sequel to the quote handbook is a go to manual for how to operate a heating and plumbing business. The scale of what’s in the book and the tasks do is overwhelming at first so it’s great value for money that’ll keep you busy for some time. The progress we’ve made so far has been exciting
— Philip Jones
3 August 2025
An absolute must-read for any plumbing or heating business owner!
This book is a goldmine of practical systems, tools, and insights that every trade business owner should have in their toolkit. Aaron McLeish doesn’t just talk theory — he delivers actionable advice that can be implemented straight away to streamline operations, increase profitability, and scale sustainably. I was impressed by how clearly structured and easy to follow everything is. From setting up systems for job management and customer service to financial planning and team building, it’s all here in one place. Whether you’re just starting out or looking to tighten up your existing processes, this handbook is a brilliant investment. Highly recommended for anyone serious about turning their trade business into a professional, scalable operation.
— Betina Martinkova
2 September 2025
Excellent book for trade business systems
I run a plumbing and heating business and this couldn’t have come along at a better time. Not only does it cover systems, it also covers everything you should be thinking about when you’re running a business. The book is easy to read, can be used for reference and is just an excellent resource. Highly recommend if you want to get out of the weeds.
— Becky Lacey
18 September 2025
Highly recommended
My business partner and I have recently set up a new boiler business with the aim of building a systemised operation from the start. This book came at the right time. Knowing that the author has seen first hand what works is invaluable. I highly recommend it and we’re only just getting started.
— Liam J.
27 August 2025
Excellent
Excellent read, great ideas and well worth for any business owner.
— T mc
9 February 2026
The blueprint for running a successful Plumbing and Heating business
I wish this was written 15 years ago, I think I might have retired by now! This is literally the blueprint for setting up and running a successful plumbing and heating business. As plumbers and heating engineers our skillset isn’t business, it’s sorting plumbing and heating problems for everything else, this book covers it all; SOP’s, KPI’s, business structure, software, PO’s, stock management, margins, pricing, quotes, marketing, HR, recruitment, contracts etc. etc. It’s all the stuff that’s vital to running a P&H business but the stuff that none of us have been taught and have had to learn the hard way. This book is a fast-track to getting your business heading in the right direction, just buy this book and follow it to the letter. My only hope is that you’re not in my area 😉
— Iain Clarke
18 December 2025
Awesome
Clear, practical, and easy to follow. The handbook breaks down systems in a way that actually makes them usable, not overwhelming. Well organised, straight to the point, and a handy reference to dip back into. Definitely recommended if you want structure without the fluff.
— Kim Faulkner